Privacy Policy

Privacy Policy

Introduction

Welcome to http://electric-car-body-repair.dentrepair-talk.com (hereafter referred to as ‘the Company’ or ‘we’). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy and Security Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies governing data collection and usage, so please review them before using such services.

Processing Activities

This policy explains how we process your personal data in various scenarios:

  • As an authorized user: When you use our applications and services, we may collect and process your account information, payment details, purchase history, and other data necessary for providing the service.
  • Website visitors: If you visit our websites, we may gather data about your browsing behavior, location (if shared), and device information to improve our website experience.
  • Communications: We may reach out to you via emails, calls, or SMS for newsletters, promotional offers, or customer support. By engaging with these communications, you consent to the collection of certain personal data.

Personal Data Collection

We collect a range of personal information, including:

  • Account Details: This includes your username, email address, and password (hashed and salted for security).
  • Payment Information: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses are processed through secure payment gateways.
  • Financial Data: We may store details about transactions, bank accounts, and investment portfolios (if provided) for financial services.
  • Purchase Information: Details about products or services you’ve purchased, including quantities, prices, and order history.
  • Mobile Device IDs: Unique identifiers from your mobile device to personalize content and ads (with your consent).
  • Location Data: If you choose to share it, we can collect your location information to provide relevant local services.
  • Feedback and Reviews: Any comments, ratings, or reviews you submit to us or through our platforms.
  • Social Media Information: When you interact with our social media pages, we may collect data from those platforms (with your consent).
  • Product Interest: Details about products you’ve shown interest in, viewed, or searched for on our website.

We obtain this data through direct user input, server logs, browser cookies, and third-party partners, always with your consent where required.

Cookies

Our websites and applications use cookies to enhance user experience and gather analytics:

  • Strictly Necessary: These cookies are essential for navigating our sites and ensuring basic functionalities.
  • Preference: Cookies store settings and preferences to personalize your experience.
  • Analytics: We use analytics cookies to track website usage, analyze trends, and measure performance, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • Data required for providing services or fulfilling transactions is kept until the service is completed or the account is closed.
  • Financial and transaction records are retained for legal requirements, tax purposes, and fraud prevention (as per applicable laws).
  • We periodically review and delete data that is no longer needed to ensure compliance with privacy regulations.

Security Measures

We have implemented robust security measures to protect your personal information:

  • Data encryption during transmission and storage to safeguard against unauthorized access.
  • Engagement of secure third-party processing partners for sensitive transactions.
  • Regular security audits and updates to our systems.
  • Employee training on data protection and privacy best practices.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data, please contact us immediately, and we will take prompt action to delete it.

Your Rights (Geographical Location Dependent)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting our use of your data in certain circumstances.
  • Portability: Obtaining a copy of your data in a portable format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right not to be discriminated against for refusing certain data processing activities.
  • Data Portability/Withdrawal of Consent: In some jurisdictions, you can withdraw consent or request data portability.

To exercise these rights, please reach out to our privacy team via the contact information provided below. We will respond within the required timeframe as per applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any questions, concerns, or requests regarding your privacy:

We value your trust in us. By using our services, you consent to the data practices described in this Privacy Policy.